Returns & Exchanges
We want you to be fully satisfied with your KitchenAid purchase, which is why we offer a 30-day return window for most countertop appliances and kitchenware. Items must be returned in their original packaging and condition to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email or the confirmation screen.
Pack Your Product
Securely place the product in its original box with all manuals and accessories included, then affix the return label to the outside.
Drop Off Package
Take your package to any authorized carrier location; your refund will be processed within 7-10 business days after we receive and inspect the item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing